Here to help

A quiet place to get unstuck.

Effective 19 October 2026

Need help with capture, your journal, a purchase, or a cloud feature? Email us and include the device model, iOS version, and a short description of what happened.

Email Oniryn support

Protect your dream content

You normally do not need to send a dream to receive support. Please remove dream text, names, screenshots, recordings, and other private material unless sharing it is necessary and you freely choose to do so.

Purchases

Use Restore Purchases from the membership screen when an active subscription is not recognised. Apple handles charges, cancellations, and refund requests. You can manage the subscription from your Apple account settings.

Cloud reflection and artwork

Check your connection and try once more if a cloud request fails. Your original dream remains saved even when a reflection or illustration cannot be created. You can choose on-device processing or a private writing prompt when cloud reflection is unavailable.

Privacy and terms

Read the Privacy Policy and Terms of Use.